Privacy Policy

Last updated: April 2026

1. Introduction

Welcome to Kevo. Kevo Pty Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, and share your personal information.

2. Information We Collect

We collect information about you when you provide it to us, when you use our services, and when other sources provide it to us:

  • Account and Profile Information: We collect information you provide when you register an account, including your name, email address, password, and organizational details.
  • Event Information: Details regarding the events you create or attend, including event venue, scheduling, attendee lists, ticketing preferences, and customized event forms.
  • Financial and Payment Information: Payment details are processed securely by our trusted payment processor (Stripe). We do not store full credit card details on our servers.
  • Automatically Collected Data: When you interact with the Platform, we automatically collect certain technical data, which may include your IP address, browser type, device information, and diagnostic logs for security and performance purposes.

3. How We Use Your Information

We use the data we collect for the following business purposes:

  • To provide, operate, and maintain our core ticketing and event management services.
  • To process and fulfill transactions, including ticket generation and booking confirmations.
  • To communicate with you regarding service updates, security alerts, and event notifications.
  • To monitor usage trends, analytics, and activities to improve the Platform.

4. Google API Services Disclosure

Kevo may request access to certain Google APIs to enhance your event management experience (e.g., calendar integrations or authentication).

Compliance with Google API Services User Data Policy: Kevo's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We will exclusively use data obtained via Google APIs to provide or improve the user-facing features described in our interface. We do not and will not sell, transfer, or use this data for serving personalized, re-targeted, or interest-based advertisements.

5. Data Sharing and Third Parties

We recognize the importance of your data and are strict about how it is shared. We do not sell your personal data to third parties. We may only share your data under these specific circumstances:

  • With Event Organizers: When you register or purchase a ticket for an event, we share your name, email, and provided registration details with the organizer of that specific event so they can host you.
  • With Exhibitors (Lead Capture): Your information is only shared with an exhibitor if you explicitly consent by allowing them to scan your personalized QR code at an event.
  • Service Providers: We employ trusted third-party companies to facilitate our service (e.g., cloud hosting via Supabase, emails via Resend, and payments via Stripe). These parties are bound by strict confidentiality obligations.
  • Legal Requirements: If required by law, subpoena, or other legal processes, we may disclose your information to law enforcement or government authorities.

6. Data Security and Retention

We implement robust security measures including modern encryption protocols in transit (TLS) and at rest to protect your personal information against unauthorized access, alteration, or destruction. We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies; however, if you do not accept cookies, you may not be able to use some portions of our service.

8. Your Privacy Rights

Depending on your location, including under the Australian Privacy Act 1988, you may have the right to:

  • Request access to and correction of the personal data we hold about you.
  • Request deletion or erasure of your personal information.
  • Object to or restrict the processing of your personal information.
  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact our privacy team. We will respond to your request within the timeframe required by applicable law.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any major changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We recommend you review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: privacy@kevo.events
Address: Kevo Pty Ltd, Melbourne, Victoria, Australia